SIP DIDs Getting Busy Tone When Dialed

Discussion in '3CX Phone System - General' started by Drew9213, Oct 24, 2016.

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  1. Drew9213

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    I have just moved a customer over to SIP lines, the main trunk number is working fine, but all of the DIDs are getting busy tones when dialed.
     

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  2. Drew9213

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    The issue has been resolved. The screenshot I included was actually somebody is France trying to access my system, the address has been blacklisted...... back to the issue, I found that my DIDs contained 7 digits and my SIP provider was only sending 4. Adjusted my DIDs to contain only 4 digits and the issue was resolved.
     
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