[ Newbie Alert ] I noticed outbound calls to Verizon cells were showing as "Restricted", and Cingular cells were showing "No Caller ID". So, I began searching the manual & threads. I ended up making changes to "From: User Part" & "From: Display Name". The best I can get is the primary SIP number and computer name passing through. I am beginning to think that is by coincidence. I'd like our company name and custom primary number (old number from POTS forwarding to new SIP), possibly with each user's extension showing with the primary number. Is this possible? What am i missing, if it is? Thank you, in advance, for any help you can provide.