- Joined
- May 8, 2015
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I have 8 identical IP phones in my system.
One of them somehow isn't showing up properly. Under Phone Provisioning tab of only one specific extension there is no IP phone showing.
However when I look at the Phones section it shows the proper Phone, MAC and extension in that list. Occasionally it shows " Phone Provisioning Problem" in the status section. All the icons at the top are also greyed out, other than Show Password
There is no CFG file in the provisioning folder for that specific MAC address. Since I can't remove the phone from the Extensions tab to re-assign it i'm at a loss as to what to do.
it's just this one phone out of the gang.
Thanks
One of them somehow isn't showing up properly. Under Phone Provisioning tab of only one specific extension there is no IP phone showing.
However when I look at the Phones section it shows the proper Phone, MAC and extension in that list. Occasionally it shows " Phone Provisioning Problem" in the status section. All the icons at the top are also greyed out, other than Show Password
There is no CFG file in the provisioning folder for that specific MAC address. Since I can't remove the phone from the Extensions tab to re-assign it i'm at a loss as to what to do.
it's just this one phone out of the gang.
Thanks