SIP Trunk beween IP office and 3cx

Discussion in '3CX Phone System - General' started by admin77, Nov 23, 2015.

Thread Status:
Not open for further replies.
  1. admin77

    Joined:
    Nov 20, 2015
    Messages:
    21
    Likes Received:
    0
    Hi 3CX funs,,

    In my company we 've a lot of Avaya IP office installations, so i though it would be a good idea to implement trunks from 3CX to the IP office's pbx's in order to allow dialing between the 2 systems.

    I 've read in the forukm that it can be done by setting the 3CX as a master bridge and ip office as slave

    So in 3cx status i can see a sip trunk to ip office shown as registered but when i make a call from an avaya extension to a 3cx extension no ringing and no voice.

    I anyone who implemented this can provide some details on the configuration of both systems


    Thanks
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,375
    Likes Received:
    231
    So ...in 3CX you see the trunk as registered, but what about in the Avaya? What is the status? How is the dialplan set in the Avaya? Are there logs, in the Avaya that will show why the call fails, where it is actually routing? What about the 3CX server log? Is there anything indicating that a call attempt was made but then failed?

    If there is no 3CX log, then you may need to re-examine the settings in the Avaya.
     
Thread Status:
Not open for further replies.