SIP trunk call handling

Discussion in 'Ideas' started by xylogistix, Jan 12, 2017.

SIP trunk call handling 5 5 2votes
5/5, 2 votes

  1. xylogistix

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    Create an IVR to notify a caller about the unavailability of truck line in the event that a caller is trying to make an external call via SIP trunk and all available line are engaged.

    Regards
     
    media2 likes this.
  2. leejor

    leejor Well-Known Member

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    Why would an IVR be required?
     
  3. xylogistix

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    I have a situation where if a callers wants to make an external and all trunks are busy, the call just drops.
    Caller keeps trying until a free trunk is available.

    It would be niece or friendly if a message is played to the callers informing them that all trucks are busy at that moment and if give the caller an option to choose to auto redial when a free trunk is available

    Regards
     
    DamianCorr and (deleted member) like this.