eQDoBBs
Forum User
- Joined
- Aug 14, 2012
- Messages
- 38
- Reaction score
- 3
Hi
We have just changed over to a SIP trunk provided by TalkTalk in the UK. The setup for this, is the following:
EFM Circuit connects to RAD Router
This connects to Adtran NetVanta 6310 (10.10.10.10 - (not real IP))
This in turn connects to the 3CX server with direct cable connection (10.10.10.11)
We were told by TalkTalk that when creating the SIP Trunk in 3CX we should not enter any authentication details. Adding the trunk in 3CX successfully connects and shows as registered. Updating the outbound call settings, allows outbound calls to be made successfully.
However inbound calls are not working. The logs on 3CX are showing that the call is being routed to it, but the error is confusing as it refers to authentication issues. I am unsure where the registration issue is as the trunk is configured to 'Do Not Require' in the Advanced settings page, so no inbound or outbound registration should occur.
Any help is much appreciated.
## Error Log Start ##
06-Jun-2015 09:57:40.229 [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 10.10.10.10:5060 tid=-dc93-35da0e3-6ea1278 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:5060;branch=z9hG4bK-dc93-35da0e3-6ea1278
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060;transport=UDP>;tag=49aa1e8-7f000001-13c4-dc93-9baa1256-dc93
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
Content-Type: application/sdp
Proxy-Authorization: Digest username="",realm="3CXPhoneSystem",nonce="414d535c0b83470459:f0afb26395441b6321aa10b51f3938f0",uri="sip:[email protected]:5060",response="12b6f69c20e0bafd337562b6b807026d",algorithm=MD5
Supported: 100rel, replaces
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Content-Length: 177
v=0
o=Sonus_UAC 12114 14296 IN IP4 10.10.10.10
s=SIP Media Capabilities
c=IN IP4 10.10.10.10
t=0 0
m=audio 10002 RTP/AVP 8
a=sendrecv
a=ptime:20
a=rtpmap:8 PCMA/8000
; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
06-Jun-2015 09:57:40.229 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.10.10.10:5060 tid=-dc93-35da0e3-6ea1278 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:5060;branch=z9hG4bK-dc93-35da0e3-6ea1278
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060;transport=UDP>;tag=49aa1e8-7f000001-13c4-dc93-9baa1256-dc93
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
Content-Type: application/sdp
Proxy-Authorization: Digest username="",realm="3CXPhoneSystem",nonce="414d535c0b83470459:f0afb26395441b6321aa10b51f3938f0",uri="sip:[email protected]:5060",response="12b6f69c20e0bafd337562b6b807026d",algorithm=MD5
Supported: 100rel, replaces
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Content-Length: 177
v=0
o=Sonus_UAC 12114 14296 IN IP4 10.10.10.10
s=SIP Media Capabilities
c=IN IP4 10.10.10.10
t=0 0
m=audio 10002 RTP/AVP 8
a=sendrecv
a=ptime:20
a=rtpmap:8 PCMA/8000
06-Jun-2015 09:57:40.229 [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE [email protected]:5060 tid=-dc93-35da0e3-6ea1278 cseq=INVITE [email protected]:5060 / 2 from(wire)
06-Jun-2015 09:57:40.173 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.10.10.10:5060 tid=-dc93-35da0ac-1519bd3 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:5060;branch=z9hG4bK-dc93-35da0ac-1519bd3
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060;transport=UDP>;tag=49aa1e8-7f000001-13c4-dc93-9baa1256-dc93
Call-ID: [email protected]
CSeq: 1 INVITE
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
Content-Type: application/sdp
Supported: 100rel, replaces
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Content-Length: 177
v=0
o=Sonus_UAC 12114 14296 IN IP4 10.10.10.10
s=SIP Media Capabilities
c=IN IP4 10.10.10.10
t=0 0
m=audio 10002 RTP/AVP 8
a=sendrecv
a=ptime:20
a=rtpmap:8 PCMA/8000
## end ##
many thanks
We have just changed over to a SIP trunk provided by TalkTalk in the UK. The setup for this, is the following:
EFM Circuit connects to RAD Router
This connects to Adtran NetVanta 6310 (10.10.10.10 - (not real IP))
This in turn connects to the 3CX server with direct cable connection (10.10.10.11)
We were told by TalkTalk that when creating the SIP Trunk in 3CX we should not enter any authentication details. Adding the trunk in 3CX successfully connects and shows as registered. Updating the outbound call settings, allows outbound calls to be made successfully.
However inbound calls are not working. The logs on 3CX are showing that the call is being routed to it, but the error is confusing as it refers to authentication issues. I am unsure where the registration issue is as the trunk is configured to 'Do Not Require' in the Advanced settings page, so no inbound or outbound registration should occur.
Any help is much appreciated.
## Error Log Start ##
06-Jun-2015 09:57:40.229 [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 10.10.10.10:5060 tid=-dc93-35da0e3-6ea1278 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:5060;branch=z9hG4bK-dc93-35da0e3-6ea1278
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060;transport=UDP>;tag=49aa1e8-7f000001-13c4-dc93-9baa1256-dc93
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
Content-Type: application/sdp
Proxy-Authorization: Digest username="",realm="3CXPhoneSystem",nonce="414d535c0b83470459:f0afb26395441b6321aa10b51f3938f0",uri="sip:[email protected]:5060",response="12b6f69c20e0bafd337562b6b807026d",algorithm=MD5
Supported: 100rel, replaces
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Content-Length: 177
v=0
o=Sonus_UAC 12114 14296 IN IP4 10.10.10.10
s=SIP Media Capabilities
c=IN IP4 10.10.10.10
t=0 0
m=audio 10002 RTP/AVP 8
a=sendrecv
a=ptime:20
a=rtpmap:8 PCMA/8000
; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
06-Jun-2015 09:57:40.229 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.10.10.10:5060 tid=-dc93-35da0e3-6ea1278 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:5060;branch=z9hG4bK-dc93-35da0e3-6ea1278
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060;transport=UDP>;tag=49aa1e8-7f000001-13c4-dc93-9baa1256-dc93
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
Content-Type: application/sdp
Proxy-Authorization: Digest username="",realm="3CXPhoneSystem",nonce="414d535c0b83470459:f0afb26395441b6321aa10b51f3938f0",uri="sip:[email protected]:5060",response="12b6f69c20e0bafd337562b6b807026d",algorithm=MD5
Supported: 100rel, replaces
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Content-Length: 177
v=0
o=Sonus_UAC 12114 14296 IN IP4 10.10.10.10
s=SIP Media Capabilities
c=IN IP4 10.10.10.10
t=0 0
m=audio 10002 RTP/AVP 8
a=sendrecv
a=ptime:20
a=rtpmap:8 PCMA/8000
06-Jun-2015 09:57:40.229 [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE [email protected]:5060 tid=-dc93-35da0e3-6ea1278 cseq=INVITE [email protected]:5060 / 2 from(wire)
06-Jun-2015 09:57:40.173 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
Invite-UNK Recv Req INVITE from 10.10.10.10:5060 tid=-dc93-35da0ac-1519bd3 [email protected]:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 10.10.10.10:5060;branch=z9hG4bK-dc93-35da0ac-1519bd3
Max-Forwards: 70
Contact: <sip:[email protected]:5060;transport=UDP>
To: <sip:[email protected]:5060>
From: <sip:[email protected]:5060;transport=UDP>;tag=49aa1e8-7f000001-13c4-dc93-9baa1256-dc93
Call-ID: [email protected]
CSeq: 1 INVITE
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER
Content-Type: application/sdp
Supported: 100rel, replaces
User-Agent: ADTRAN_Netvanta_6310/R10.9.4.E
Content-Length: 177
v=0
o=Sonus_UAC 12114 14296 IN IP4 10.10.10.10
s=SIP Media Capabilities
c=IN IP4 10.10.10.10
t=0 0
m=audio 10002 RTP/AVP 8
a=sendrecv
a=ptime:20
a=rtpmap:8 PCMA/8000
## end ##
many thanks