Sipgate.co.uk incoming problems

Discussion in '3CX Phone System - General' started by rejuvenate, Dec 28, 2009.

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  1. rejuvenate

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    Hi,

    I'm having a real head-ache. I've set up my Sipgate account in my voip providers in 3CX. I've installed the softphone, and that works fine. I can make outgoing calls with it to my mobile, but when I try to ring in to my voip number 01202 901784 I get three rising tones and it says call not allowed.

    Nothing in the log. I'm really stuck. Any ideas anyone?

    Chris
     
  2. leejor

    leejor Well-Known Member

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    You are trying to call your own number back? Or , do you have a second VoIP number? I would think that the tones and recording are probably coming from your provider are you sure that you are sending the correct digits to them?
     
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