Sipgate: Incoming calls work but no sound

Discussion in '3CX Phone System - General' started by lrebibo, Aug 27, 2007.

  1. lrebibo

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    Hi all,


    I just registered Sipgate as a VOIP provider. When I call the telephone number -attributed to sipgate, it rings, but I can't hear anything neither on the phone from which I call from, nor on the one that I call to.

    Surprisingly, it works fine for the other VOIP providers (voipcheap...) that I registered through 3CX.

    It also works fine when I configure Sipgate directly into my PAP2 (=> not into 3CX).


    Many thanks for your help
     
  2. gbarnes

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    Aug 3, 2007
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    Equipment

    What equipment are you using? Could you post a log.

    In sipgate settings, under edit voip provider, do you have these settings:
    Registrar/Proxy Hostname or IP : sipgate.co.uk
    Stun : Blank
    Proxy : Blank

    Other options : PBX delivers audio

    I have sipgate set up like that here so it should work. Ports I use are 8000 - 80xx RTP, 5060 sip.

    Graeme.
     

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