I started to have an issue with what I thought was the 3CX Gateway since we migrated to v10. I... - recreated Skype accounts in the Gateway - recreated PSTN devices in the 3CX Phone System - used new Skype accounts - installed last Skype client (5.3) - removed Skype client and Gateway and after a computer restart started from scratch with the 4.2 client In any case I can't make Skype calls but I receive them without any problem. I tested the Skype accounts one by one and they work properly so I was sure it was nothing related to them. What I saw in Skype Gateway and Phone System logs is that calls with skype outgoing rule are missing all letters but not numbers. After some further investigation I realized MyPhone is stripping any letter from a call made by the input box at the top. So calling to 05skypecontact effectively tries to route a call to nobody (05 is the code for Skype calls we use in our outbound rules). If I try to call echo123 by dialing 05echo123 I see in the logs that the call is done to 123. Here you have the log of a call to a named account (skypeaccount): Code: 09:40:49:457 - Info : Incoming call from PBX ringing 09:40:49:457 - Info : Outbound call requested 09:40:49:457 - Info : Creating a Skype call to account  09:40:49:457 - Error : Exception: Skype call creation failed for : (null) 09:40:49:457 - Info : PBX call has been ended by PBX And here you have a call to echo123: Code: 09:41:54:112 - Info : Incoming call from PBX ringing 09:41:54:112 - Info : Outbound call requested 09:41:54:112 - Info : Creating a Skype call to account  09:41:54:128 - Error : Exception: Skype call creation failed for : CALL: Unrecognised identity 09:41:54:128 - Info : PBX call has been ended by PBX I really wasted a lot of time in this and I'm astonished nobody reported it yet. Can I have a time frame from when this will be fixed?