Skype Connect - Configure incoming rules, multiple Numbers

Discussion in '3CX Phone System - General' started by web10, Sep 9, 2011.

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  1. web10

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    Hi everyone,

    I'm configuring 3CX using Skype Connect as our SIP connection. I have incoming/outgoing calls working correctly using a single Online Number on our SIP profile however I cannot get the other 2 numbers that we have to work.

    All 3 Online Numbers are added and showing within Skype Manager against the SIP Profile and when I call the numbers I can see in the Skype reports that it is forwarding them down my SIP Trunk however the line is just dropping.

    I've tried adding the 2 additional numbers as DID's on the Port however it still just drops the call after a couple of rings. 3cx sees it come in, but doesn't handle it.. Any idea from the logs below? (private data removed)

    17:00:53.613 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:44131XXXXX20@XXX.XXX.XXX.XXX:5060;rinstance=f60fdebcfee31e09;transport=udp SIP/2.0
    Via: SIP/2.0/UDP 193.120.218.68:5060;branch=z9hG4bK-a6490-4e6a382e-4db734c0-31c0b3ef
    Max-Forwards: 30
    Contact: <sip:441312080321@193.120.218.68:5060;transport=udp>
    To: <sip:44131XXXXX20@sip.skype.com>
    From: <sip:44131XXXXX21@sip.skype.com>;tag=44da78c1-13c4-4e6a382e-4db734c0-3c6208ce
    Call-ID: CXC-880-6765d550-44da78c1-13c4-4e6a382e-4db734c0-952f5d0
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE
    User-Agent: SipGW 6
    Content-Length: 0

    Thanks guys
     
  2. leejor

    leejor Well-Known Member

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    Re: Skype Connect - Configure incoming rules, multiple Numbe

    Have you read this? http://www.3cx.com/blog/docs/source-identification-issues/
     
  3. web10

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    Re: Skype Connect - Configure incoming rules, multiple Numbe

    Legend, that fixed it!

    I knew it would be something simple that I hadn't seen.
     
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