Skype Connect Issue.

Discussion in '3CX Phone System - General' started by successph, Jul 15, 2014.

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  1. successph

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    I try to make an outgoing call but no luck. Can someone help me to check what went wrong in my configuration..Thanks in advance.

    15-Jul-2014 10:26:15.154 Leg L:8.1[Extn] is terminated: Cause: BYE from PBX
    15-Jul-2014 10:26:15.103 [CM503020]: Call(C:8): Normal call termination. Call originator: Extn:1000. Reason: No answer
    15-Jul-2014 10:26:15.103 Leg L:8.2[Line:10000>>639151496581] is terminated: Cause: 408 Request Timeout/INVITE from local
    15-Jul-2014 10:26:15.103 L:8.1[Extn] failed to reach Line:10000>>639151496581, reason No Answer
    15-Jul-2014 10:26:15.103 Call to T:Line:10000>>639151496581@[Dev:sip:99051000241438@sip.skype.com:5060] from L:8.1[Extn] failed, cause: Cause: 408 Request Timeout/INVITE from local
    15-Jul-2014 10:26:15.103 [CM503003]: Call(C:8): Call to <sip:639151496581@sip.skype.com:5060> has failed; Cause: 408 Request Timeout/INVITE from local
    15-Jul-2014 10:25:59.073 Currently active calls - 1: [8]
    15-Jul-2014 10:25:43.042 [CM503025]: Call(C:8): Calling T:Line:10000>>639151496581@[Dev:sip:99051000241438@sip.skype.com:5060] for L:8.1[Extn]
    15-Jul-2014 10:25:42.693 [CM503027]: Call(C:8): From: Extn:1000 ("1000" <sip:1000@192.168.1.51:5060>) to T:Line:10000>>639151496581@[Dev:sip:99051000241438@sip.skype.com:5060]
    15-Jul-2014 10:25:42.693 [CM503004]: Call(C:8): Route 1: from L:8.1[Extn] to T:Line:10000>>639151496581@[Dev:sip:99051000241438@sip.skype.com:5060]
    15-Jul-2014 10:25:42.693 Line limit check: Current # of calls for line Lc:10000(@Skype[<sip:99051000241438@sip.skype.com:5060>]) is 0; limit is 1
    15-Jul-2014 10:25:42.693 Call(C:8): Call from Extn:1000 to 639151496581 matches outbound rule 'Rule for Skype'

    my phone is doesn't ring anyway.
     
  2. leejor

    leejor Well-Known Member

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    So...the trunk is showing as registered?

    What happens when you dial your Skype number (attempt a call into the PBX), Do you get a log showing the incoming call?
    Are you sending the correct digits to Skype?
     
  3. successph

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    Thanks for the reply leejor...

    the trunk shows registered. I am trying to call my cellphone number using 3cx softphone. in the 3cx softphone it say that dialing but after a minute hook up again..upon checking to the server logs it says no answer but my phone is not ringing anyway. i dont know where is the problem anymore why it doesn't work out the way it should be.
     
  4. successph

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    Thanks for the reply leejor...

    the trunk shows registered. I am trying to call my cellphone number using 3cx softphone. in the 3cx softphone it say that dialing but after a minute hook up again..upon checking to the server logs it says no answer but my phone is not ringing anyway. i dont know where is the problem anymore why it doesn't work out the way it should be.
     
  5. leejor

    leejor Well-Known Member

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    You say that you are trying to call your cellphone, but, have you completed a successful call (over Skype) to any other number?
    You didn't answer my question about sending the correct digits. Is there any sort of prefix that Skype requires?

    See...https://support.skype.com/en/faq/FA10573/what-format-should-my-dial-plan-be-in
     
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