• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Skype for SIP Beta?

Status
Not open for further replies.

nigel.basel

Joined
Apr 15, 2010
Messages
1
Reaction score
0
Hi All,
I am completely new to 3CX, and to configuring phone systems in general.

I have a couple of questions.
1. If I use the Skype for SIP service, and configure Skype for SIP as a VOIP provider, do I need to use the Skype Gateway.
2. I have assumed that the answer to 1 is No, and have gone ahead and configured Skype as a VOIP provider. I am able to make outbound calls with no problem, but can't figure out what exactly is going on with the inbound calls from Skype. I have a single channel from Skype, and have configured the Skype Port to alllow 1 simultaneous call. When I call the external SKype number it rings a couple of times, and then hangs up as busy. I sometimes get a brief blip on the phone that the VOIP gateway is routed to.
The log file for a single call coming in is below:

08:47:43.548 [CM503008]: Call(2): Call is terminated
08:47:43.282 [CM503025]: Call(2): Calling Ext:Ext.10@[Dev:sip:[email protected]:5060]
08:47:43.204 [CM503004]: Call(2): Route 1: Ext:Ext.10@[Dev:sip:[email protected]:5060]
08:47:43.204 [CM503010]: Making route(s) to <sip:[email protected]:5060>
08:47:43.189 [CM503020]: Normal call termination. Reason: Disabled by Inbound Rule
08:47:43.189 [CM503019]: Call(3): Rejected! Line is 'Busy' because number of simultaneous calls per line Anonymous@(Ln.10000@Skype) is limited by Administrator
08:47:42.735 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:10
08:47:42.720 [CM505003]: Provider:[Skype] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [sipgw-1.0] PBX contact: [sip:[email protected]:5060]
08:47:42.720 [CM503001]: Call(2): Incoming call from Anonymous@(Ln.10000@Skype) to <sip:[email protected]:5060>
08:47:42.189 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10000 forwards to DN:10

My understanding of the log suggests that somehow there seem to be two calls in volved (Call(2) and Call (3)). Call 3 gets rejected because of the rule regarding only one simultaneous calls.

I don't understand enough to be able to do any kind of sane troubleshooting, so if anyone could point me in the right direction, I would appreciate it.

thanks
Nigel
 
free version only support 2 SC...
 
Yes, it looks like the one incoming call is being handled as two. You can try setting the logs to Verbose, that might (but not always) give you some more info to go on. If you want to delve into it you could Wireshark the incoming call and see what Skype is sending and why it is being interpreted that way.

As the log is missing earlier info, is there another instance of this line?

nigel.basel said:
08:47:42.720 [CM503001]: Call(2): Incoming call from Anonymous@(Ln.10000@Skype) to <sip:[email protected]:5060>
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,618
Messages
748,846
Members
144,729
Latest member
yparker0320
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.