I have setup a Skype account for our company and want to use that to allow customers to call us via Skype. I have the Skype Gateway installed and working and I have the VOIP provider configured (3CX Version 9 SP4). I have setup an inbound rule that passes Skype calls to the Digital Receptionist, exactly the same as the PSTN does. However when I use Skype to connect I can't get the 3CX to recognize the selected option. In Skype (version 18.104.22.168) I have tried using the keys on my laptop, the Skype key pad, but no success, any ideas? Gary.