Skype Gateway and New Skype Account Dont Work

Discussion in '3CX Phone System - General' started by stober, May 6, 2011.

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  1. stober

    Jun 19, 2010
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    Hi All,

    just setup skype gateway and cannot get my newest skype account to work.

    Config: Avaya pbx analog trunks connected to grandstream fxs with ports registered as extensions in 3cx. Skype gateway is a pstn device using template with one port.

    The grandstream fxs (GXW4004) successfully register to 3cx, my skype gateway trunks successfully register, and I can use the skype account to call landlines directly from skype app. Out bound rule for skype says any extension that is registered on the grandstream fxs goes out skype pstn device, no digit strip/prepend. When the call fails I get a busy signal.

    Any thoughts? Skype accounts that I previously created (couple of weeks ago) work fine.

    following is a trace of a failed call:

    15:27:27.337  Currently active calls [none]
    15:27:17.541  [CM503020]: Normal call termination. Reason: Not available
    15:27:17.541  [CM503016]: Call(7): Attempt to reach <sip:xxxxxxxxxx@xx.x.x.153> failed. Reason: Temporarily Unavailable
    15:27:17.539  [CM503003]: Call(7): Call to sip:xxxxxxxxxx@xx.x.x.153:6060 has failed; Cause: 480 Temporarily Unavailable; from IP:xx.x.x.153:6060
    15:27:17.529  [CM505002]: Gateway:[SkypeOut] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXSkypeGateway 2.0.9919.0] PBX contact: [sip:10000@xx.x.x.153:5060]
    15:27:17.528  [CM503002]: Call(7): Alerting sip:10000@xx.x.x.153:6060;rinstance=f14b0d15f3f39a3d
    15:27:17.372  [CM503025]: Call(7): Calling PSTNline:xxxxxxxxxx@(Ln.10000@SkypeOut)@[Dev:sip:10000@xx.x.x.153:6060;rinstance=f14b0d15f3f39a3d]
    15:27:17.368  [MS210002] C:7.2:Offer provided. Connection(transcoding mode): xx.x.x.153:7028(7029)
    15:27:17.336  [CM503004]: Call(7): Route 1: PSTNline:xxxxxxxxxx@(Ln.10000@SkypeOut)@[Dev:sip:10000@xx.x.x.153:6060;rinstance=f14b0d15f3f39a3d]
    15:27:17.328  [CM503010]: Making route(s) to <sip:xxxxxxxxxx@xx.x.x.153>
    15:27:17.326  [MS210000] C:7.1:Offer received. RTP connection: xx.x.x.154:5004(5005)
    15:27:17.323  Remote SDP is set for legC:7.1
    15:27:17.322  [CM505001]: Ext.101: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW-4004  V1.5A] PBX contact: [sip:101@xx.x.x.153:5060]
    15:27:17.316  [CM503001]: Call(7): Incoming call from Ext.101 to <sip:xxxxxxxxxx@xx.x.x.153>
    15:27:17.307  [CM500002]: Info on incoming INVITE:
      INVITE sip:xxxxxxxxxx@xx.x.x.153 SIP/2.0
      Via: SIP/2.0/UDP xx.x.x.154:5060;branch=z9hG4bK1663837088;rport=5060
      Max-Forwards: 70
      Contact: "101"<sip:101@xx.x.x.154:5060>
      To: <sip:xxxxxxxxxx@xx.x.x.153>
      From: "101"<sip:101@xx.x.x.153>;tag=870922287
      Call-ID: 421289219-5060-8@xx.x.x.154
      CSeq: 71 INVITE
      Accept: application/sdp, application/dtmf-relay
      Proxy-Authorization: Digest username="101",realm="3CXPhoneSystem",nonce="414d535c03d37d0553:ad6ec0abf4cfad92cd125f72351873a3",uri="sip:xxxxxxxxxx@xx.x.x.153",response="67ce122ab047d45e64b47c1bfbd194a4",algorithm=MD5
      Supported: replaces, path, timer
      User-Agent: Grandstream GXW-4004  V1.5A
      Privacy: none
      P-Asserted-Identity: "101" <sip:101@xx.x.x.153>
      Content-Length: 0
    Thanks, Cheers!
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