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Skype gateway fails. ** SOLUTION PROVIDED (SKYPE GW)

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rkarem

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I have been having new problems with skype gateway. It was running and then calls started failing. I deleted skype, the gateway program, and all my skype information files in documents and settings and reinstalled all. Two skype accounts, master and oubound. Both ports show green on the gateway and on the ports status on management console. Skype account works independently on another computer with skype program.

What am I doing wrong?

14:11:24.433 Active calls counted toward license limit: []
14:11:22.089 [CM503020]: Normal call termination. Reason: Not available
14:11:22.089 [CM503016]: Call(21): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
14:11:22.089 [CM503016]: Call(21): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
14:11:22.089 [CM503017]: Call(21): Target is not registered: Out.85302441332{rule=Skype2}
14:11:22.089 [CM503010]: Making route(s) to <sip:[email protected]>
14:11:22.089 [MS210000] C:21.1:Offer received. RTP connection: 192.168.1.213:11800(11801)
14:11:22.089 Remote SDP is set for legC:21.1
14:11:22.089 [CM505001]: Ext.13: Device info: Device Identified: [Man: Yealink;Mod: T20;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, no-recvonly] UserAgent: [Yealink SIP-T20P 9.50.0.50] PBX contact: [sip:[email protected]:5060]
14:11:22.089 [CM503001]: Call(21): Incoming call from Ext.13 to <sip:[email protected]>
14:11:22.074 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 192.168.1.213:5062;branch=z9hG4bK536652805
Max-Forwards: 70
Contact: <sip:[email protected]:5062>
To: <sip:[email protected]>
From: "Sandy Carrell"<sip:[email protected]>;tag=247943535
Call-ID: [email protected]
CSeq: 2 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Proxy-Authorization: Digest username="13",realm="3CXPhoneSystem",nonce="414d535c032ee60905:c66faf7bfc11da1ed53fe350ad3b3c18",uri="sip:[email protected]",response="e1d47417cea0891f0ba29e76bc681d07",algorithm=MD5
Supported: replaces
User-Agent: Yealink SIP-T20P 9.50.0.50
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 0
 
Re: Skype gateway fails. ** CONFIGURATION ISSUE

Check registration between 3CX and skype gateway.

Something for sure is wrong there

14:11:22.089 [CM503016]: Call(21): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
14:11:22.089 [CM503016]: Call(21): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
14:11:22.089 [CM503017]: Call(21): Target is not registered: Out.85302441332{rule=Skype2}

I know this info is in the logs you provided - But more than this I cannot tell you. Check the registration from the pbx to the skype with wireshark, see that both entities can connect together, check incoming and outgoing calls from skype, check skype gateway logs etc etc.
 
Im not really up on how to do this with wireshark

I see green in both the skype gateway and the port registration so 3cx sees skype and thinks it is registered but calls don't go through.
 
Check Skype logs.
 
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