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Skype Gateway Voice Cracking

Discussion in '3CX Phone System - General' started by glock9mmowner, Jul 29, 2009.

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  1. glock9mmowner

    Jul 27, 2009
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    Greetings Fellow Users,

    I was a long time Magicjack user and wanted to have a system that allowed me to have better control. I downloaded 3cx and with minimal effort thanks to good documentation I was able to integrate Skype gateway and get calls going. I have noticed on incoming calls via the Skype PSTN, the voices seem to be too loud, causing voice cracking. There is not stutter, echo or anything else plaguing this system, (amazingly since I use Comcast) so this is the only real issue I have encountered. I have a Grandstream 286 ATA connected to the system internally with no external extensions. I adjusted the call volume within the ATA with no noticeable difference. I also tried placing calls via the 3cx VOIP client and the results are the same, so I could effectively rule out the ATA.

    Any suggestions or thoughts would be most helpful and let me thank everyone in advance.

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