• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Slow loading recordings

Status
Not open for further replies.

Philip Darnell

Joined
Jan 26, 2017
Messages
155
Reaction score
10
Hi

I have just upgraded a customer to V15.5 from V14 and when accessing the call recordings from the management console it takes a long time before it shows any of the recordings, it just shows the blue and yellow bar going along the top of the screen asif it's loading.

There are over 200GB of call recordings so not sure if that is why it's taking so long?
 
Hi Philip,

Have you found a solution to this, or is it just the sheer size?

We've got a customer experiencing this, but with 80GB of recordings. I've left the recordings page open for about 20 minutes, and it's still got the loading stripe moving.

On our own in-house install, we have 4GB, and that loads almost instantly.

Cheers,
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,618
Messages
748,842
Members
144,729
Latest member
yparker0320
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.