Slow SNOM Handsets

Discussion in '3CX Phone System - General' started by dsm, Sep 4, 2013.

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  1. dsm

    dsm

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    Is anyone else experiencing problems with SNOM handsets being "slow", this is especially noticeable when parking calls, taking about 6 seconds before the handset is returned to a useable state after call park button is pressed. We have tested with various versions of firmware and different releases of 3CX.

    We have tested Yealink and aastra handsets and these immediatly park the call and allow the user to initiate a page/call etc straight after the call has been parked.

    Any feedback would be great,
     
  2. leejor

    leejor Well-Known Member

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    The 3CX logs, probably in verbatim mode, may show you where the delay is occurring, and where to concentrate your efforts. Are you sure that it's not a particular set firmware issue?

    Some firmware releases, while fixing some issues, end up causing others.
     
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