SMDR Output

Discussion in '3CX Phone System - General' started by chrisc54, Jun 18, 2008.

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  1. chrisc54

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    Hello, I might of missed something but is there a way that when running 3cx it can log calls via an SMDR output on a COM port? or if not a work around?

    3cx looks just what we are after, but we have a computer system that requires SMDR output to look up customer details on incoming calls and although i think this is great, i will never get away with loosing this functionailty.

    Any advice appreciated!

    Thanks
     
    Aaron Falzon likes this.
  2. chrisc54

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    Basically we are running some software which we use as the main business app. This software takes a feed from an SMDR output & when an extension is answered, using CLI looks up the callers details from a database (from when they last called)

    Problem is that there is no way of changing this application, it has to use a feed in the format of SMDR. I might be missing something if there is another way to get this kid of information (in real time) from 3cx?

    chris
     
    Aaron Falzon likes this.
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