SMS Alert for Vicemail

Discussion in 'Windows' started by brad, Jul 17, 2014.

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  1. brad

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    Hi,

    We have our 3cx setup with a an after hours rule that routes to a digital receptionist, plays a message and then routes to an extensions voicemail. The voicemail's for this extension automatically get forwarded to an email.

    What we would like is an SMS notification as well as the email notification that a voicemail has been left.

    I've come across the Voice Application Designer. Does this come with the 3cx software or is it additional?
    I see i can get an add-in for the VAD, maybe this will work?

    http://www.utahvoipstore.com/Products/130-vadtools-custom-component-for-the-3cx-voice-application-designer-send-a-text-message-from-your-ivr.aspx

    Thanks
    Brad
     
  2. 3CXNP

    3CXNP Support Team
    3CX Support

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    Hi Brad,

    the 3CX Voice Application Designer is additional, and can be purchased from a regional 3CX partner.

    Best regards,
     
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  3. brad

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    Thanks for the reply but i found the download, just have to figure out how to add in an SMS component
     
  4. leejor

    leejor Well-Known Member

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    While it's not widely publicized, many mobile providers have an option to send a short email (mobilenumber@myprovider.com) to one of their mobiles as an SMS. You might want to ask your mobile provider if they offer this , it might save you some effort.
     
  5. asmith3006

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    Lots of web based SMS gateways exist and you can send them an email from a "pre-approved" email address to send emails. Or if you're using the VAD you could make a web call to send an SMS.

    We use a company called www.txtlocal.co.uk for our SMS sending, they've proven very reliable and their prices are good (I don't work for them, nor earn commission from any recommendation).
     
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