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We have a Snom 300 setup in a remote office (user's home). It's our first remote Snom; we have a few remote Grandstreams that are working fine, and we have 1 internal Snom that is working fine.
The phone is connected to the server OK, but the phone disconnects the call as soon as the user answer a call either by picking up the handset or by pressing the check button. It also disconnects immediately after dialing a number. This happens with internal and external calls.
Has anyone run into this before? What can I look for to troubleshoot this?
Thanks!
Jono
The phone is connected to the server OK, but the phone disconnects the call as soon as the user answer a call either by picking up the handset or by pressing the check button. It also disconnects immediately after dialing a number. This happens with internal and external calls.
Has anyone run into this before? What can I look for to troubleshoot this?
Thanks!
Jono