SNOM 715, hit # to make call

Discussion in '3CX Phone System - General' started by millennium2, Feb 2, 2015.

Thread Status:
Not open for further replies.
  1. millennium2

    Joined:
    Apr 8, 2011
    Messages:
    57
    Likes Received:
    0
    Hi,

    I have a user who is used to hitting the # key on a Yealink Phone in order to Make the Call (after he punches in the number he wants to call). The problem is, we now switched his phone to a SNOM 715 which doesn't seem to allow that feature. If he hits the # key on the SNOM 715 after he dials the number, the # is simply added to the DID and causes an error (i.e. does not make the call).

    Is there a workaround to this, so he can hit the # key on the SNOM to Make The Call, without effecting the other Yealinks in the office?
     
  2. complex1

    complex1 Active Member

    Joined:
    Jan 25, 2010
    Messages:
    803
    Likes Received:
    45
    Hi,

    To dial the number when the pound key is pressed, please setup the “Dial-Plan String” with:

    !([^#]+)#!sip:\1@\d!d

    This dial plan entry will look for a pattern ending in a pound symbol and use this as the user name in a SIP URI (not including the pound symbol).

    The Dial-Plan String can be found in Setup > Identity x > SIP tab.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. millennium2

    Joined:
    Apr 8, 2011
    Messages:
    57
    Likes Received:
    0
    Hi complex1,

    Just tried this and it worked!

    Many, many thanks. You rock!
     
Thread Status:
Not open for further replies.