Snom 821 Hold Button with 3CX

Discussion in '3CX Phone System - General' started by the-waves, Aug 15, 2012.

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  1. the-waves

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    Hi all,

    We have a rather large problem with the new Snom 821 handsets we have installed on our network.

    The hold button doesn't work.

    Thats right, with the latest firmware & 3CX version 10 or 11 - the damn hold button does not work.

    My question is - can anybody had any success in getting it working? If so could you share your success story here?
     
  2. danhriscanu

    danhriscanu New Member

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    Hi,

    Unfortunately for Snom the latest firmware has a lot of issues. In fact Snom is not supported anymore by 3CX but you can still use it with 8.4.35 firmware which is the last supported firmware.
     
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  3. tom_ch

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    Hi

    we have a lot of Snom 821 here and we never had any problems with the hold button.

    Our Snom 821 are at 8.4.31.
     
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