Snom D715 - makecall when calling from softphone

Discussion in '3CX Phone System - General' started by nathanmsaunders, Jan 3, 2017.

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  1. nathanmsaunders

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    Hi Guys,

    I currently am testing out 3CX to roll out across 200 snom D715 handsets however I have run into an issue when calling out on the softphone in cti mode the phones show makecall and I have to press ok before it calls and when it makes the call there's no audio untill the caller answers.

    Is there anyway to stop it from saying make call and just dial the number?

    Any help is appreciated


    Edit
    Phone and softphone are connected remotely
    Running latest pbx version
    Running latest updated firmware from 3CX
    Both the phone and softphone are on the same subnet.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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