snom D725 blf + call pickup + transfer = huge problem

Discussion in '3CX Phone System - General' started by link611, May 9, 2017.

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  1. link611

    May 9, 2017
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    Hi there,

    we use snom D725 phones with blf function keys, we also use call pickup on those fkeys:

    fkey6: blf;user=phone|**

    (** = call pickup)

    now the freaky stuff: if extension 11 is ringing and i try to transfer a call to that function key (i am on phone, ext 11 is blinking, i press transfer -> fkey6 (ext 11))
    then the incoming call from ext 11 and the one which i tried to transfer getting connected together.

    that is pretty bad.

    is there any configuration which can prevent this problem

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