snom D725 blf + call pickup + transfer = huge problem

Discussion in '3CX Phone System - General' started by link611, May 9, 2017.

Thread Status:
Not open for further replies.
  1. link611

    Joined:
    May 9, 2017
    Messages:
    1
    Likes Received:
    0
    Hi there,

    we use snom D725 phones with blf function keys, we also use call pickup on those fkeys:

    fkey6: blf sip:11@192.168.xxx.xxx;user=phone|**

    (** = call pickup)


    now the freaky stuff: if extension 11 is ringing and i try to transfer a call to that function key (i am on phone, ext 11 is blinking, i press transfer -> fkey6 (ext 11))
    then the incoming call from ext 11 and the one which i tried to transfer getting connected together.


    that is pretty bad.


    is there any configuration which can prevent this problem


    Greetings
     
Thread Status:
Not open for further replies.