- Joined
- Jul 20, 2010
- Messages
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Hi guys,
i tried mailing this to my countries re seller, but didn't get a response, so i thought I'd post it here for everyone.
The problem is that the Snom template has a bug in it after the last update - instead of showing the users name on the handset, the screen constantly scrolls with "3CX Phone System". After some checking, it seems that the idle screen is set correctly, then reset later on in the background logo section.
This is fixed with a small change to the Snom template - you can find this in the hidden folder c:\programdata\3CX\Data\Http\Templates\Phones\ the file is called snom.ph.xml
The lines you are looking to replace (down in the background logo section) are
With
This appears twice - once for the Snom 320 and once for the Snom 720.
Hopefully someone from 3CX will include this change in a template update, or it will help someone else with the same issue as me.
Cheers.
Harv
i tried mailing this to my countries re seller, but didn't get a response, so i thought I'd post it here for everyone.
The problem is that the Snom template has a bug in it after the last update - instead of showing the users name on the handset, the screen constantly scrolls with "3CX Phone System". After some checking, it seems that the idle screen is set correctly, then reset later on in the background logo section.
This is fixed with a small change to the Snom template - you can find this in the hidden folder c:\programdata\3CX\Data\Http\Templates\Phones\ the file is called snom.ph.xml
The lines you are looking to replace (down in the background logo section) are
Code:
<user_idle_text idx="1" perm="">3CX Phone System</user_idle_text>
With
Code:
<user_idle_text idx="1" perm="">%%extension_first_name%% %%extension_last_name%%</user_idle_text>
This appears twice - once for the Snom 320 and once for the Snom 720.
Hopefully someone from 3CX will include this change in a template update, or it will help someone else with the same issue as me.
Cheers.
Harv