soft phones

Discussion in '3CX Phone System - General' started by way, Jun 2, 2012.

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  1. way

    way

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    Have a soft phone that does two things at least once a week. 1. Inbound call rings and can't be answered continues to ring. Phone is frozen the only way I can stop is to force closure through Task Mgr - any simpler method?

    Phil
     
  2. way

    way

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    Any advice - I have found that on several occasions when I open the soft phone that the profile has been lost and I have to set up again - any ideas why this is happening?

    Phil
     
  3. lneblett

    lneblett Well-Known Member

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    It always helps to know the details. Whose soft phone? What operating system and type of system is the phone running installed? Any other factors that might lend a clue are also useful.

    Have you looked in the event viewer to see if any logs show something relevant?
     
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