Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Softphone Call Control changing to Softphone after upgrade?

Discussion in '3CX Phone System - General' started by accentlogic, Oct 13, 2016.

Thread Status:
Not open for further replies.
  1. accentlogic

    accentlogic New Member

    Joined:
    Nov 14, 2013
    Messages:
    181
    Likes Received:
    77
    After my upgrade to v15 I thought my personal 3CX Client preference for Call Control was changed from IP Phone (CTI) to Softphone. Now one of my clients has upgraded to v15 and is reporting that all 100+ extensions have changed from IP Phone to Softphone. The admin is manually changing them back now.

    Has anyone else seen this, or is this a known issue - and maybe corrected in the SP2 upgrade from v14?
     
Thread Status:
Not open for further replies.