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Softphone issue

Discussion in 'Windows' started by POTI, May 19, 2010.

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  1. POTI

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    I have 3cx running on a win 7 64 bit pro install. I have set up skype gateway and all seems to be working I can get inbound calls and make outbound calls. I have a mic set up on my PC that I klnow works "I use it with Ventrillo" I can hear the outside called no problem but they cannot hear me. Any ideas what might be wrong. I went into the softphone settings and have tried every one of the recording input devices listed.
     
  2. POTI

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    Here is a log of the connection if that helps

    Code:
    22:33:40.165  [CM503008]: Call(11): Call is terminated
    22:33:34.755  [CM503007]: Call(11): Device joined: sip:10000@127.0.0.1:6060;rinstance=a39938b56aa26c57
    22:33:34.752  [CM503007]: Call(11): Device joined: sip:100@192.168.0.156:58682;rinstance=4c43ec05c4df05ed
    22:33:29.533  Active calls counted toward license limit: [11]
    22:33:18.047  [CM505002]: Gateway:[Skype] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXSkypeGateway 2.0.9919.0] PBX contact: [sip:10000@127.0.0.1:5060]
    22:33:18.046  [CM503002]: Call(11): Alerting sip:10000@127.0.0.1:6060;rinstance=a39938b56aa26c57
    22:33:17.891  [CM503025]: Call(11): Calling PSTNline:0013172170424@(Ln.10000@Skype)@[Dev:sip:10000@127.0.0.1:6060;rinstance=a39938b56aa26c57]
    22:33:17.844  [CM503004]: Call(11): Route 1: PSTNline:0013172170424@(Ln.10000@Skype)@[Dev:sip:10000@127.0.0.1:6060;rinstance=a39938b56aa26c57]
    22:33:17.844  [CM503010]: Making route(s) to <sip:913172170424@192.168.0.152:5060>
    22:33:17.844  [CM505001]: Ext.100: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 4.0.10858.0] PBX contact: [sip:100@192.168.0.152:5060]
    22:33:17.844  [CM503001]: Call(11): Incoming call from Ext.100 to <sip:913172170424@192.168.0.152:5060>
    
     
  3. POTI

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    Ok figured it out.. UAC was on and did not allow it to create the default account for the Skype Gateway.
     
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