msp
Free User
- Joined
- Apr 23, 2009
- Messages
- 19
- Reaction score
- 0
Good day.
We have an issue with using softphone tunneling.
In the softphone connection setting using "I am in the office". It will register with the 3cx system and works just fine
Ext:= 102
ID:=102
Password xxx
If we highlight "I am out of the office -external IP" and click to enable tunneling with these parameters it will not connect
Ext= 102
ID:=102
Password xxx
Extenal Ip 142.46.171.211
Local IP= 192.168.1.150
tunnel P/W=xxx
Port: 5090
The router is port forward to 5090 TCP and UDP.
The softphone debug keep saying:
Tunnel is attempting to connect remote end
Tunnel connection attempt failed
Any help would be appreciated
We have an issue with using softphone tunneling.
In the softphone connection setting using "I am in the office". It will register with the 3cx system and works just fine
Ext:= 102
ID:=102
Password xxx
If we highlight "I am out of the office -external IP" and click to enable tunneling with these parameters it will not connect
Ext= 102
ID:=102
Password xxx
Extenal Ip 142.46.171.211
Local IP= 192.168.1.150
tunnel P/W=xxx
Port: 5090
The router is port forward to 5090 TCP and UDP.
The softphone debug keep saying:
Tunnel is attempting to connect remote end
Tunnel connection attempt failed
Any help would be appreciated