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SOLUTION for Outbound Voice Not Heard or Digits Not Accepted

Discussion in '3CX Phone System - General' started by slynch401k, Sep 4, 2007.

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  1. slynch401k

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    Ok, I set the system up. Polycom 301s. Phones work on internal calls, but the digits on DR didn't work or the external party could not hear me.

    SOLUTION: Change Which IP to use in 'Contact' field for registration to INTERNAL from (External - Stun Resolved) Found under Lines/Manage/GatewayProvider/RegistrationSettings.

    By the way I am using Junction Networks. They are reasonable, cater to businesses and give you unlimited lines out for about 3 cents a minute with no monthly minimums.

    Plus the tech spent an hour on the phone with me this morning - VERY HELPFUL and great service. Highly recommend.
     
  2. SY

    SY Well-Known Member
    3CX Support

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    Hi,

    Thanks for the tip, but it seems would be better to add something like a "Solution for Junction Networks" to headline of thread :)

    Regards
     
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