Implemented Solution to fixing CTI mode over STUN

Discussion in 'Ideas' started by jonathandbaird, Sep 21, 2016.

Thread Status:
Not open for further replies.
  1. jonathandbaird

    Joined:
    Oct 15, 2015
    Messages:
    5
    Likes Received:
    0
    Hi,

    At the minute it seems there is an issue with CTI mode working properly with remote extensions provisioned using STUN. I believe the issue is the soft phone has no way of knowing what the LAN IP of the desk phone is due to the way STUN works. As when setting up the remote phone you need to add in NAT rules, chances are the remote phone will be suing a static IP. Would it not make sense to have a LAN IP field appear when choosing STUN as a provisioning type so that the LAN IP can be entered manually so full CTI mode is available.

    Thank you.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,429
    Likes Received:
    282
    This has been implemented with the use of the new web client in V15.5 when used with supported phones that support uaCSTA
     
Thread Status:
Not open for further replies.