lubomir.bielik
Customer
- Joined
- Aug 21, 2017
- Messages
- 10
- Reaction score
- 0
Hello guys,
I have deployed free version of 3cx in google cloud, and I am trying to provision Yealink T32G phone with SBC. Phone is connected, and provisioned with link, however it tells me it has no service and i am unable to make or receive calls. When I looked into activity logs of 3CX, i found an error, but i have no idea how to solve it.
First there is CM302002, and right after that CM102001
I noticed that there is a bad username "IPPhone", while my username is same as the extension number. I have no idea why it is being changed, and that is probably the cause of phone not working. I am using MikroTik router as DHCP server, and i can see that the phone has no host name, which is a bit weird for me too.
Logs from 3CX
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03/14/2018 11:54:39 AM - [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 109.xxx.yyy.120:5060 tid=300172871 [email protected]:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.xxx.yyy.129:5060;branch=z9hG4bK300172871;received=109.xxx.yyy.120
Max-Forwards: 70
Contact: <sip:[email protected]>
To: <sip:[email protected]>
From: "10.xxx.yyy.129" <sip:[email protected]>;tag=3974419629
Call-ID: [email protected].129
CSeq: 2 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Content-Type: application/sdp
Proxy-Authorization: Digest username="IPPhone",realm="3CXPhoneSystem",nonce="414d53595aa8ff6f75:d3b67ff4cacb5ec98d5c098d583ec04f",uri="sip:[email protected]",response="ebee194baf9e763ff040784226e5dae0",algorithm=MD5
Supported: replaces
User-Agent: Yealink SIP-T32G fw32.70.9.18 hw22.3.2.32.0.0.0 [PHONE MAC]
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 290
v=0
o=- 20000 20000 IN IP4 10.xxx.yyy.129
s=SDP data
c=IN IP4 10.xxx.yyy.129
t=0 0
m=audio 11780 RTP/AVP 0 8 18 9 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:9 G722/8000
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
a=sendrecv
; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
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03/14/2018 11:54:39 AM - [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE [email protected] tid=300172871 cseq=2 INVITE [email protected] / 2 from(wire)
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I have deployed free version of 3cx in google cloud, and I am trying to provision Yealink T32G phone with SBC. Phone is connected, and provisioned with link, however it tells me it has no service and i am unable to make or receive calls. When I looked into activity logs of 3CX, i found an error, but i have no idea how to solve it.
First there is CM302002, and right after that CM102001
I noticed that there is a bad username "IPPhone", while my username is same as the extension number. I have no idea why it is being changed, and that is probably the cause of phone not working. I am using MikroTik router as DHCP server, and i can see that the phone has no host name, which is a bit weird for me too.
Logs from 3CX
---------------------------------------------------------------------------------------------------
03/14/2018 11:54:39 AM - [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 109.xxx.yyy.120:5060 tid=300172871 [email protected]:
INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.xxx.yyy.129:5060;branch=z9hG4bK300172871;received=109.xxx.yyy.120
Max-Forwards: 70
Contact: <sip:[email protected]>
To: <sip:[email protected]>
From: "10.xxx.yyy.129" <sip:[email protected]>;tag=3974419629
Call-ID: [email protected].129
CSeq: 2 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
Content-Type: application/sdp
Proxy-Authorization: Digest username="IPPhone",realm="3CXPhoneSystem",nonce="414d53595aa8ff6f75:d3b67ff4cacb5ec98d5c098d583ec04f",uri="sip:[email protected]",response="ebee194baf9e763ff040784226e5dae0",algorithm=MD5
Supported: replaces
User-Agent: Yealink SIP-T32G fw32.70.9.18 hw22.3.2.32.0.0.0 [PHONE MAC]
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 290
v=0
o=- 20000 20000 IN IP4 10.xxx.yyy.129
s=SDP data
c=IN IP4 10.xxx.yyy.129
t=0 0
m=audio 11780 RTP/AVP 0 8 18 9 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:9 G722/8000
a=fmtp:101 0-15
a=rtpmap:101 telephone-event/8000
a=sendrecv
; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
---------------------------------------------------------------------------------------------------
03/14/2018 11:54:39 AM - [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE [email protected] tid=300172871 cseq=2 INVITE [email protected] / 2 from(wire)
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