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Soundpoint IP 301

Discussion in '3CX Phone System - General' started by keeldrahcir, Feb 18, 2015.

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  1. keeldrahcir

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    I know this phone is unsupported but Im truly hoping to get this problem fixed. I have managed to provision the phone and functionally it works however there are no tones/ringer audio. If I create a new provisioning directory and copy in all the firmware files downloaded from polycom I get my tones but am not provisioned to the server. When I go back to the normal provisioning folder the phone work but back to no tones/ringer audio.

    Does someone know what I need to change in order to get this thing fully funcional?

    Thanks!
     
  2. keeldrahcir

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    I figured this out. I simply used the default polycom config file instead of the template on the server. I had to add the username, password etc to get the connection. The I added the lines of code for the time server. Now I just have to get the directory working but I'm optimistic that it will work fine.
     
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