SP3: "Added Stop processing of logs, vmail and recordings if HDD available size is < 500MB"

Discussion in '3CX Phone System - General' started by dab, Feb 9, 2018.

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  1. dab

    dab

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    Hi,

    This new feature is verry dangerous! Why not stopping PBX-functionality if Diskspace is going below a certain limit? For customers with regulatory necessary call-recording (banking, security, etc), 3cx is no longer a possible market-player.

    Can this be disabled by settings?
     
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  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    Hello dab,
    I think you need to see it further then this.

    If you would be an emergency call centre, this would be a better solution for the customer to have no connection at all? Further, the admin will get a warning and can act directly upon the information. I assume when you are burdened with such regularities, you monitor your system for disc space outside 3CX own reporting, as when the disc would be 0 3cx would still run but for sure not calls will be recorded anymore. This way at least the OS is accessible to be managed or a disc can be extend.
     
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