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spa 3102 beep beep beep

Discussion in '3CX Phone System - General' started by Federation(NL), Nov 1, 2008.

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  1. Federation(NL)

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    Hello i am new to this forum.

    I have spend a lot of time on the 3cx phone system and i must say i am impressed with the software.

    But i have a little problem wich i cant seem to find the answer for. I searched the forum and on google and couldnt find an answer.
    Here is my problem:

    i have trying to call out through my land line. i made a outbound rule
    wich reads that all numbers starting with a 0 use this rule. a stripped 0 digits and prepend nothing.

    route 1 is set to my landline wich i have connected in an spa 3102 from linksys.

    Now incoming calls and all work just fine but when i try to call out i get a short dial tone and then only beep beep beep < pause > beep beep beep.
    and after 3 or 4 times the line closes.

    How can i resolve this. If anyone has a suggestion or needs more info please let me now.

    this is what is in my logs:

    01:04:27.421 StunClient::process [CM506003]: Resolved SIP external IP:port has changed to (85.145.235.89:50011) on Transport 10.0.0.4:5060
    01:04:27.281 StunClient::eek:nInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 75.101.138.128:3478 over Transport 10.0.0.4:5060
    01:01:04.312 ExtnCfg::updateContact [CM504002]: Ext.150: a contact is unregistered. Contact(s): [sip:150@192.168.1.10:5061/150]
    00:57:18.265 Call::Terminate [CM503008]: Call(52): Call is terminated
    00:57:18.265 Call::Terminate [CM503008]: Call(52): Call is terminated
    00:56:58.156 CallCtrl::eek:nLegConnected [CM503007]: Call(52): Device joined: sip:10000@10.0.0.1:5060
    00:56:58.156 CallCtrl::eek:nLegConnected [CM503007]: Call(52): Device joined: sip:101@85.145.235.89
    00:56:58.156 Line::printEndpointInfo [CM505002]: Gateway:[orange] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:10.0.0.4:5060]
    00:56:58.156 CallCtrl::eek:nAnsweredCall [CM503002]: Call(52): Alerting sip:10000@10.0.0.1:5060
    00:56:58.062 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(52): Calling: PSTNline:0621688316@(Ln.10000@orange)@[Dev:sip:10000@10.0.0.1:5060]
    00:56:58.046 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:0621688316@10.0.0.4:5060]
    00:56:58.046 Extension::printEndpointInfo [CM505001]: Ext.101: Device info: Device Identified: [Man: SJ Labs;Mod: SJ Phone;Rev: 1.60] Capabilities:[reinvite, no-replaces, able-no-sdp, no-recvonly] UserAgent: [SJphone/1.60.303c (SJ Labs)] Transport: [sip:10.0.0.4:5060]
    00:56:58.031 CallCtrl::eek:nIncomingCall [CM503001]: Call(52): Incoming call from Ext.101 to [sip:0621688316@10.0.0.4:5060]
     
  2. galal202

    galal202 New Member

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    Hello and welcome,
    Try port 5061 on pstn line and 3cx server
     
  3. Federation(NL)

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    Hello,

    Thanx for the quick reply.

    Tried it but this doesn`t seem to work
    Also if i set pstn line to 5061 it wil conflict with line 1 wich is already on 5061

    If i set both 3cx and and pstn line to 5061 the line registers but it gives be the exact same problem as i am having now.
    it gives a shot dial tone wich indicates to me that the outside line is being used ( in 3cx line status the outside line is becoming orange when dialing a number ) but after the short dial tone it gives me beep beep beep < pause > beep beep beep and after 3 or 4 times the line hangs up.
     
  4. Federation(NL)

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  5. galal202

    galal202 New Member

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    Hello,
    I'm sorry I did not see your reply

    please reset to factory set then read this topic
    http://www.3cx.com/forums/unable-to-configure-linksys-7530.html
     
  6. Federation(NL)

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    Hello,

    sorry didnt see youre reply either.
    I will try this will report back to you asap.
     
  7. milauria

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    I made it setting 5062 on PSTN and 3CX ... hope it helps
     
  8. Federation(NL)

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    Hello,

    I have tried the suggestions in the post you send me.
    When i call out now i dont get beep beep beep anymore but also no dial tone.

    Also Milauria tried youre suggestion but it doesnt work
     
  9. galal202

    galal202 New Member

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    Hello,
    I just did reset for 4 devices
    this is the settings

    First in 3CX Spa3102 settings change fxo pstn Gateway port to 5061


    Hard ware Version must be updated to 5.1.7(GW)
    From linksys site

    dial **** to enter configuration menu
    dial 73738# to reset to factory set
    dial 1 to confirm
    Hangup (will restart)

    unplug pstn line now
    dial **** to enter configuration menu
    dial 110# to know your web IP

    to enable web control
    dial 7932# option 1 then 1 to save
    plug pstn line now

    click admin/advanced
    Click ROUTER/WAN SETUP

    Internet Connection Settings
    Change Connection Type: to static ip


    Static IP Settings
    : set your network parameters Static IP:,NetMask:,Gateway

    set dns provided from your ISP
    set ntp to ntp server (option)

    in pstn LINE

    SIP Settings
    leave SIP Port:5061 as it

    Proxy and Registration
    proxy:your server ip
    register expires:300

    Subscriber Information
    set user id and password

    Audio Configuration
    Preferred Codec: g729

    Dial Plans
    Dial Plan 8: (S0<:xxxxx>)
    which xxxxx= 3cx virtual number


    PSTN-To-VoIP Gateway Setup
    PSTN Ring Thru Line 1:No
    PSTN CID Number Prefix:eek:ption
    PSTN CID For VoIP CID: yes
    PSTN Caller Default DP: 8


    FXO Timer Values (sec)
    PSTN Answer Delay:From 4 to 6

    PSTN Disconnect Detection
    Detect PSTN Long Silence
    PSTN Long Silence Duration:300

    International Control
    Line-In-Use Voltage: 10
    SPA To PSTN Gain: 15
    PSTN To SPA Gain: 15


    In LINE1

    Proxy and Registration
    proxy
    register expires:300

    Subscriber Information
    set user id and password

    Audio Configuration
    Preferred Codec: g729

    Option to connect from remote to 3cx server

    In VOICE/SIp
    NAT Support Parameters

    STUN Enable: yes
    STUN Server: stun.fwdnet.net

    In pstn line
    Nat settings
    NAT Mapping Enable: yes

    In Line 1
    Nat settings
     
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