SPA-3120

Discussion in '3CX Phone System - General' started by George Georgiou, Aug 8, 2007.

  1. George Georgiou

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    I am using SPA-3120 evrything is working fine exept for the PSTN outgoing call

    17:41:25.593 CallConf::Rejected [CM103005] Call(133) is rejected: Destination is not answering
    17:41:25.593 StratInOut::eek:nCancel [CM104008] Call(133): Call from Ext.100 to 99689431 terminated; cause: 408 Request Timeout; internal
     
  2. 5qg4

    5qg4 Active Member

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    Have your done the Outbound Call Rules?
    Are you using EXT 100 to call PSTN number 99689431 or 9689431?
     
  3. George Georgiou

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    All outbound rules done 100-105

    Calls to Numbers starting with (0)

    I am calling 099689431
     
  4. 5qg4

    5qg4 Active Member

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    Hi George,

    Please enable the log level to "Verbose (only used for debugging purposes)". And restart all 3cx services or restart 3cx box. Capture the log for us again.

    Regards,
     
  5. George Georgiou

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    19:08:54.781 CallConf::Rejected [CM103005] Call(2) is rejected: Destination is not answering
    19:08:54.781 StratInOut::eek:nCancel [CM104008] Call(2): Call from Ext.100 to 99689431 terminated; cause: 408 Request Timeout; internal
    19:08:22.468 CallConf::eek:nIncoming [CM103002] Call(2): Incoming call from 100 (Ext.100) to sip:099689431@192.168.10.200:5060
    19:04:23.828 CallConf::Rejected [CM103005] Call(1) is rejected: Destination is not answering
    19:04:23.828 StratInOut::eek:nCancel [CM104008] Call(1): Call from Ext.100 to 99689431 terminated; cause: 408 Request Timeout; internal
    19:03:51.093 CallConf::eek:nIncoming [CM103002] Call(1): Incoming call from 100 (Ext.100) to sip:099689431@192.168.10.200:5060
    19:03:21.671 ServRegs::eek:nAdd [CM113002] Registered: Ext.100
    19:03:05.484 ListenConnect [CM114000] SL: connected unistar-server:0/PHPExtension_0 at [unistar-server:0]/PHPExtension_0
    19:02:36.937 StunClient::process [CM115002] STUN resolved external IP=82.102.76.62:5060 by server 194.221.62.209
    19:02:36.796 StunClient::process [CM115001] Send initial STUN request to 194.221.62.209
    19:02:36.687 CallMgr::Stack::thread [CM106001] ** Enter Stack Loop **
    19:02:36.671 ServRegs::checkExpiration [CM113000] Registration for sip:100@192.168.10.200:5060 has expired
    19:02:36.640 CallMgr::DumThread::thread [CM100004] ** Enter DUM Thread **
    19:02:36.531 IVRConnected [CM111000] IVR Server is connected
    19:02:36.531 ListenConnect [CM114000] SL: connected unistar-server:5483/IVRServer at [unistar-server:5483]/IVRServer
    19:02:34.203 DBA [CM109000] ** Database connection Ok **
    19:02:34.156 ListenConnect [CM114000] SL: connected unistar-server:0/VoiceBoxManagerService at [unistar-server:0]/VoiceBoxManagerService
    19:02:33.031 MediaServerConnected [CM112000] Media Server is connected
    19:02:33.031 ListenConnect [CM114000] SL: connected unistar-server:0/MediaServer at [unistar-server:0]/MediaServer
    19:02:32.937 CallMgr::Stack::Initialize [CM106000] ** Adding transports **
    19:02:32.921 CallMgr::Initialize [CM100003] ** Initializing SIP stack **
    19:02:32.921 CallMgr::Initialize [CM100002] Default Local IP address: 192.168.10.200:5060
    19:02:32.281 CallMgr::Initialize [CM100001] Version: 3.0.2328.0
    19:02:32.281 CallMgr::Initialize [CM100000] Start 3CX PhoneSystem Call Manager
    19:02:32.250 LoadLicenceInfo [CM100008] Licence loading error
     
  6. 5qg4

    5qg4 Active Member

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    George,

    I would like to have the "Outbound Rule" setting:
    Calls to Numbers starting with:?
    Calls from extension(s): ?
    Make outbound calls on?
    Transform mask:?

    Gateway type (VoIP provider or PSTN Line)?
    If not VoIP provider, gateway brand and model?

    Regards,
     
  7. Anonymous

    Anonymous Guest

    In the Line 1 Tab
    -In your dial plan enter something like <#9:><:mad:gw0>, #9 being what u dial to get through to the PSTN. u can use another combination if u like.

    In the PSTN Tab
    - Leave dial plan 1 empty
    - make sure VoIP-To-PSTN Gateway Enable is set to yes
    - Line 1 VoIP Caller DP: 1
    - VoIP Caller Auth Method:pIN


    That should give you a start.
     
  8. George Georgiou

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    Dear 5qg4


    would like to have the "Outbound Rule" setting:

    Calls to Numbers starting with: 0
    Calls from extension(s): 100-105
    Make outbound calls on (0) 99689431
    Transform mask: r

    Gateway type Linksys SPA-3120

    Thanks for your help
     
  9. George Georgiou

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    Dear itfarmer

    I have done exactly what you said and still the same problem

    Please explain what do you mean by <#9:><:mad:gw0>
    I have (S0<:10000>)

    Thanking you in advance
    George
     

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