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I'm having real problems setting up a 3102. The device just will not register with 3CX.
Some details.
I have a fully working 3102 registered with 3CX and running on Windows Home Server 2011.
I'm trying to set up a new 3102 on a virtual Win 8 Pro machine running on Hyper-V under Server 2012 Standard.
I have tried the new 3102 with the config of the old 3102 and connected to the WHS 2011 3CX, registers and works fine.
I've tried the old 3102 on the new virtual system, won't register
I've tried everything from a full factory reset to pulling the config from the old 3102 to the new and changing the bare minimum to get it on to the new network. Been through the 3CX 3102 config document numerous times. Completely turned off the Windows firewall. I even uninstalled the new 3CX install running Abyss and reinstalled it using IIS. No joy.
The only feedback I get is "Registration State: Failed" on the 3102 "Voice: Info" page. I set up a syslog server at one point to try to see what it was doing but got very minimal feedback.
All of the above points to a config problem on the new 3CX install so, does anybody know which log will show any registration attempts in 3CX? (There's nothing obvious in the 2 logs in the console). Does anybody have any suggestions on what might be different across the two installs that might cause such a problem?
Thanks,
Steve
Some details.
I have a fully working 3102 registered with 3CX and running on Windows Home Server 2011.
I'm trying to set up a new 3102 on a virtual Win 8 Pro machine running on Hyper-V under Server 2012 Standard.
I have tried the new 3102 with the config of the old 3102 and connected to the WHS 2011 3CX, registers and works fine.
I've tried the old 3102 on the new virtual system, won't register
I've tried everything from a full factory reset to pulling the config from the old 3102 to the new and changing the bare minimum to get it on to the new network. Been through the 3CX 3102 config document numerous times. Completely turned off the Windows firewall. I even uninstalled the new 3CX install running Abyss and reinstalled it using IIS. No joy.
The only feedback I get is "Registration State: Failed" on the 3102 "Voice: Info" page. I set up a syslog server at one point to try to see what it was doing but got very minimal feedback.
All of the above points to a config problem on the new 3CX install so, does anybody know which log will show any registration attempts in 3CX? (There's nothing obvious in the 2 logs in the console). Does anybody have any suggestions on what might be different across the two installs that might cause such a problem?
Thanks,
Steve