SPA3102 source identification

Discussion in '3CX Phone System - General' started by iopas, Dec 17, 2009.

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  1. iopas

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    Hi,

    Is it possible to detect the DID that calls me? I want to route calls using DID.

    Thanks in advance.
     
  2. leejor

    leejor Well-Known Member

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    If you are using a 3102 then the calls are coming in from the PSTN (one at a time) and the only thing they will be sending is the callers number and possibly name. You'll have to have each 3102 in a different trunk group and route calls based on the trunk group. You can datafill a name in the 3102 which will show up if no name is sent from the PSTN. But you can't route calls based on name.

    At least, I think that's what you are asking...
     
  3. iopas

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    Thanks for your answer.
     
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