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- Jul 24, 2010
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Hi all,
I just received some new SPA508G phones (firmware 7.4.3a) and I followed the instructions about how to provision those phones (wihout option 66). I followed all instructions on setting up extensions and phone profile rule but it did not work. I checked the phone server logs and the phone was not even attempting registration.
After quite a bit of troubleshooting, I figured out how to get it to work. On the phone (ext 1 tab), I had to set the proxy field to point to the server with port 5060. I also had to manually set the user id, auth id, and password in order for the phone to register.
I'm wondering why provisioning didn't take care of all of this setup for me. Supposedly all I had to do was set the profile rule to point to the management site and the phone would do the rest.
I'm running windows web server 2008 r2 and using IIS 6.1
Thanks in advance for your advice and help.
Mike
I just received some new SPA508G phones (firmware 7.4.3a) and I followed the instructions about how to provision those phones (wihout option 66). I followed all instructions on setting up extensions and phone profile rule but it did not work. I checked the phone server logs and the phone was not even attempting registration.
After quite a bit of troubleshooting, I figured out how to get it to work. On the phone (ext 1 tab), I had to set the proxy field to point to the server with port 5060. I also had to manually set the user id, auth id, and password in order for the phone to register.
I'm wondering why provisioning didn't take care of all of this setup for me. Supposedly all I had to do was set the profile rule to point to the management site and the phone would do the rest.
I'm running windows web server 2008 r2 and using IIS 6.1
Thanks in advance for your advice and help.
Mike