Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Specified CallerID for Outbound Rules(Clip noScreening)

Discussion in 'Ideas' started by timmbo, Sep 15, 2017.

Specified CallerID for Outbound Rules(Clip noScreening) 5 5 1votes
5/5, 1 vote

  1. timmbo

    Aug 25, 2017
    Likes Received:

    some Customers which runs a outbound Call-Center wanna have the Possibility to set the outbound CallerID for each Call.

    A Call-Center makes outbound Calls for a dozen of Companys, so the best way is to work with prefixes.
    I can sett at oubound Rules a prefix and after then i choose the Provider i cut the prefix and then i can set the outbound CallerID, so i can choose with prefixes which Number has been shown/set.

    If a Customer calls back on the specified extension what was shown at the oubound Call, so the Call-Center can answer with the specified Company Name.

    I think thats a baxic feature for Call-Centers which make outbound Calls.

    ITW likes this.