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Specified CallerID for Outbound Rules(Clip noScreening)

Discussion in 'Ideas' started by timmbo, Sep 15, 2017.

Specified CallerID for Outbound Rules(Clip noScreening) 5 5 1votes
5/5, 1 vote

  1. timmbo

    Joined:
    Aug 25, 2017
    Messages:
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    Hi,

    some Customers which runs a outbound Call-Center wanna have the Possibility to set the outbound CallerID for each Call.

    A Call-Center makes outbound Calls for a dozen of Companys, so the best way is to work with prefixes.
    I can sett at oubound Rules a prefix and after then i choose the Provider i cut the prefix and then i can set the outbound CallerID, so i can choose with prefixes which Number has been shown/set.

    If a Customer calls back on the specified extension what was shown at the oubound Call, so the Call-Center can answer with the specified Company Name.

    I think thats a baxic feature for Call-Centers which make outbound Calls.

    Bye
    Timm
     
    ITW likes this.