- Joined
- Jun 7, 2010
- Messages
- 74
- Reaction score
- 0
Here's the situation:
On our Snom phones, we allowed 2 BLF's as Line buttons. If the 2 lines are busy on one phone, and a third call comes in, the light on the phone flashes, we hear the beeping in the speaker, but there is no way to pickup the call because the 2 line's BLFs are already in use. After the delay specified in the extension's settings, the third call goes in the voicemail.
Here is my question: Can I specify a maximum number of lines per extension so that the third call goes directly in the voicemail instead of waiting for X seconds and beeping and flashing ?
On our Snom phones, we allowed 2 BLF's as Line buttons. If the 2 lines are busy on one phone, and a third call comes in, the light on the phone flashes, we hear the beeping in the speaker, but there is no way to pickup the call because the 2 line's BLFs are already in use. After the delay specified in the extension's settings, the third call goes in the voicemail.
Here is my question: Can I specify a maximum number of lines per extension so that the third call goes directly in the voicemail instead of waiting for X seconds and beeping and flashing ?