SPS2002 and ring delay

Discussion in '3CX Phone System - General' started by William400, Sep 7, 2007.

  1. William400

    William400 Well-Known Member

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    Hi

    I have 1 extension running on a Sipura SP2002. Then calling to other extensions (Xlite and SJphone) there is a five seconds delay before the phone starts to ring.

    Calling the other way round (softphone to ATA) the delay does not exist.

    Does anyone have any idea?
     
  2. SY

    SY Well-Known Member
    3CX Staff

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    I may be wrong, but here are a lot of threads that describes this problem and its solution. If I remember it is a dial plan issue.

    Regards
     
  3. super_voip

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    Post dial delay

    A lot of ATAs use a five second post dial delay as a way of making sure you have finished dialling ie if you haven't dialled for 5 sec then it must be the end of dialling. A quick way to check this is to dial # after the last digit. The # tells the ATA to start dialling NOW. If it is the problem it can be fixed in the dial plan.
     

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