Squelch noise every 59 seconds during call

Discussion in '3CX Phone System - General' started by mvansickler, Sep 2, 2009.

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  1. mvansickler

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    I am using 3cx with a Audiocodes MP-202 analog adapter. Calls send and receive fine, and the voice quality is fine for most of the call. But exactly every 59 seconds during a call there is a short, loud squeal, like a radio squelch noise, that I hear on my side. The person on the other end of the call just hears a click.

    Is this likely to be caused by the 3cx setup, MP-202 adapter, or my VOIP provider? I really don't know where to start troubleshooting. I've tried changing codecs between the MP-202 and the 3cx but that didn't change anything.

    Thanks in advance for any suggestions or assistance.
     
  2. mvansickler

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    Funny how I seem to always find the solution to a self-created problem right after I post something in public. :) Turns out this was caused by the idiot admin (me) since I set the MP-202 to re-register every 60 seconds when I was troubleshooting something else. Changing the registration expiry to a more sensible value and changing the protocol from UDP to TCP fixed the issue, everything is working great now.
     
  3. thenua

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    Always good to get a problem and a solution documented in one thread ! ;-)
     
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