SSL Certificate renewal has been failed

Discussion in '3CX Phone System - General' started by RyanF, Feb 16, 2018.

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  1. RyanF

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    Hi

    We are getting an error every day on one of our 3cx's that's hosted.

    "SSL Certificate renewal has been failed. Error: Certificate generation failed because the license key is not valid or it's maintenance has expired. For an SSL certificate to be renewed, you must have a valid key which is not expired, or valid maintenance."

    The install does have a valid license/maintenance that expires

    30/12/2018 22:00:00
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @RyanF

    Please check your inbox as i have sent you a pm.m with what we will need to look into your issue
     
  3. Prawnapple

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    Hi there, was this resolved? If so, what was the resolution? I have the same issue at a client's pbx.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    @Prawnapple

    I haven't had a reply yet to as to if the proposed steps worked or not so i cannot really say. Send me a p.m. as i will need some data on the installation to see what might be the issue.
     
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