Start 3cx Softphone windows/mac minimised

Discussion in 'Ideas' started by jeroendebruijn, Jan 16, 2017.

Start 3cx Softphone windows/mac minimised 4.9 5 17votes
4.9/5, 17 votes

  1. jeroendebruijn

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    Add the option to start the 3CX phone:
    • Completely minimized, just the tray icon until the extension rings
    • Normal (like it does on default)
    • switchboard only?
    • Or both
      Or with a specific account
    I would vision a simple parameter to add in a shortcut. e.g.

    • 3CXWin8Phone.exe
      without parameter, behaving just as it does now
    • 3CXWin8Phone.exe /Minimize
      minimize all windows
    • 3CXWin8Phone.exe /user (/maximise)
      Show User view at start up (/maximise to have this window maximized at startup)
    • 3CXWin8Phone.exe /meceptionist (/maximise)
      Show Receptionistview at start up (/maximise to have this window maximized at startup)
    • 3CXWin8Phone.exe /manager
      Show Managerview at start up (/maximise to have this window maximized at startup)
    • 3CXWin8Phone.exe /qmanager (/maximise)
      Show Q-managerview at start up (/maximise to have this window maximized at startup)
    • 3CXWin8Phone.exe /dashboard (/maximise)
      Show dashbaord at start up (/maximise to have this window maximized at startup)
    • 3CXWin8Phone.exe /account:" <account name>"
      Start the app with a specific account name
      (I have multiple accounts for multiple clients, so i can troubleshoot more easy)

    I must not be the only one receiving about a dozen requests for this.
     
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  2. Harley McKenzie

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    Also really wanting this feature!
     
  3. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    - How many times per day you start your Windows/MAC client? Personally - usually once per week.
    - How big is the effort to click the minimize button or to choose the view mode? Personally - i see max three clicks (which are performed only at startup)
     
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  4. Harley McKenzie

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    Hi Vali,

    The Windows client is used daily for work purposes. The option of being able to start the client up in dashboard mode using a switch parameter would also be a handy feature for us as we're a managed services provider and have our stats displayed on a dedicated TV.
     
  5. Bart Vries

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    Hi Val,

    We are really looking for the 3CXWin8Phone.exe /Minimize option or have an option in the application to automatically start the 3cx windows client as a tray icon at windows startup.

    We have rolled out 3cx as a softphone application company wide. So 30 users are booting their pc/laptop every day and have to minimize the application every day. So that is about 6000 clicks per year and a lot of frustration.

    Thanks in advance.

    Best Regards,
    Bart Vries
     
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  6. jeroendebruijn

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    Well to put it simply: it is not about me, it is about the customers. They request a feature because that is how they envision the system should work.
     
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