Hi all We are gonna have to improve our 3CX PBX as now we need to include a new feature to allow users to interact with our company out of office hours. Pretty much the "answering system" of out of office hours would have to a) Ask for a code to be typed or sayed to the customer b) Recognize that code introduced (Typed or sayed) by the custmer and perform an SQL statement over a MySQL DB that returns 1 or 0. c) If the statement returned is 1 it must execute a php script and explain to the customer that the operation has been done (with a voice message pre-recorded). d) If the SQL returns 0 just let the customer know (with a voice message pre-recorded) that the operation can not be done. I have been taking a look to the forums and found that 3CX has included the VAD module, but I think for what I need (text recognition and SQL script) I would need also to use another external system. Any suggestions or orentations about where to start looking for?, did any of you already implemented such a system successfully?. Thanks a lot in advance!!!