Still, DR transfer fails in 6.0.664

Discussion in '3CX Phone System - General' started by crsc, Jul 8, 2008.

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  1. crsc

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    Hi,

    I installed build 664 hopping that the DR transfer issue had been resolved. The transfer fails going from the DR to the extensions. Here is the log: (lines 8 & 9 show the failure)

    Code:
    Time		Function 			Message 
    19:48:09.055	Call::Terminate 		[CM503008]: Call(8): Call is terminated 
    19:48:08.993 	Call::Terminate 		[CM503008]: Call(8): Call is terminated 
    19:48:08.962 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
    19:48:01.715 	Call::Terminate 		[CM503008]: Call(9): Call is terminated 
    19:48:01.636 	Call::Terminate 		[CM503008]: Call(9): Call is terminated 
    19:48:00.699 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
    19:48:00.684 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
    19:48:00.684 	Call::RouteFailed 		[CM503015]: Call(9): Attempt to reach [sip:XXX9324501@127.0.0.1:5060?[Replaces=ZTAxNDllZjE1Mjc3ZmEzNGU3MmEwMTE2NTc5ZjI5MzA.%3Bto-tag%3Ddf1f937a%3Bfrom-tag%3D46441562];tag=df1f937a failed. Reason: Not Implemented 
    19:48:00.684 	CallLeg::onFailure 		[CM503003]: Call(9): Call to sip:515@pbx.commres.org.local:5060 has failed; Cause: 501 Not Implemented; warning: INVITE+Replaces is not supported yet!; from IP:192.168.16.20:5060
    19:48:00.137 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
    19:47:59.934 	CallCtrl::onLegConnected 	[CM503007]: Call(9): Device joined: sip:999@127.0.0.1:40600;rinstance=37480718307db95c 
    19:47:59.903 	CallCtrl::onLegConnected 	[CM503007]: Call(9): Device joined: sip:515@127.0.0.1:40600;rinstance=cb2c955d1a4ee538 
    19:47:59.903 	Extension::printEndpointInfo 	[CM505001]: Ext.999: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX MakeCall helper] Transport: [sip:127.0.0.1:5060] 
    19:47:59.903 	CallCtrl::onAnsweredCall 	[CM503002]: Call(9): Alerting sip:999@127.0.0.1:40600;rinstance=37480718307db95c 
    19:47:59.372 	CallCtrl::onRerouteReq 		[CM503005]: Call(9): Forwarding: Ext:Ext.999@[Dev:sip:999@127.0.0.1:40600;rinstance=37480718307db95c] 
    19:47:44.643 	Extension::printEndpointInfo 	[CM505001]: Ext.213: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [PolycomSoundPointIP-SPIP_430-UA/1.6.7.0133] Transport: [sip:192.168.16.20:5060] 
    19:47:44.627 	CallCtrl::onAnsweredCall 	[CM503002]: Call(9): Alerting sip:213@192.168.16.150 
    19:47:44.221 	CallCtrl::onSelectRouteReq 	[CM503004]: Call(9): Calling: Ext:Ext.213@[Dev:sip:213@192.168.16.150] 
    19:47:44.221 	CallCtrl::onSelectRouteReq 	[CM503010]: Making route(s) to [sip:213@127.0.0.1:5060] 
    19:47:44.221 	Extension::printEndpointInfo 	[CM505001]: Ext.515: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060] 
    19:47:44.128 	CallCtrl::onIncomingCall 	[CM503001]: Call(9): Incoming call from Ext.515 to [sip:213@127.0.0.1:5060] 
    19:47:39.567 	MediaServerReporting::DTMFhandler [MS211000] C:8.1: 192.168.16.143:6000 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment. 
    19:47:29.024 	CallCtrl::onLegConnected 	[CM503007]: Call(8): Device joined: sip:515@127.0.0.1:40600;rinstance=cb2c955d1a4ee538 
    19:47:29.024 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
    19:47:28.977 	CallCtrl::onLegConnected 	[CM503007]: Call(8): Device joined: sip:10800@192.168.16.143 
    19:47:28.977 	Extension::printEndpointInfo 	[CM505001]: Ext.515: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] Transport: [sip:127.0.0.1:5060] 
    19:47:28.977 	CallCtrl::onAnsweredCall 	[CM503002]: Call(8): Alerting sip:515@127.0.0.1:40600;rinstance=cb2c955d1a4ee538 
    19:47:28.431 	CallCtrl::onSelectRouteReq 	[CM503004]: Call(8): Calling: Ext:Ext.515@[Dev:sip:515@127.0.0.1:40600;rinstance=cb2c955d1a4ee538] 
    19:47:28.431 	CallCtrl::onSelectRouteReq 	[CM503010]: Making route(s) to [sip:515@pbx.commres.org.local:5060] 
    19:47:28.431 	Line::printEndpointInfo 	[CM505002]: Gateway:[AudioCodes 11] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Audiocodes-Sip-Gateway-MP-118 FXO/v.5.00A.024] Transport: [sip:192.168.16.20:5060] 
    19:47:28.431 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
    19:47:28.321 	CallCtrl::onIncomingCall 	[CM503001]: Call(8): Incoming call from 9419324501@(Ln.10800@AudioCodes 11) to [sip:515@pbx.commres.org.local:5060] 
    19:47:28.321 	LineCfg::getInboundTarget 	[CM503012]: Inbound out-of-office hours' rule for LN:10800 forwards to DN:515 
     
    
    Thanks.
     
  2. crsc

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    Never mind, turning off Supports 'Replaces' Header for the AudioCodes gateway things got better. The problem now is that the message to press # or star for the operator does not play from the begining. The caller hears the message starting on # :cry:
     
  3. Anonymous

    Anonymous Guest

    To get technical support on this one, you can contact our technical support (This requires commercial edition with support package). If you have a commercial edition, but no support package, you can purchase one here:

    https://erp.3cx.com/orderform/support.aspx

    For more information, kindly contact Sales on sales@3cx.com
     
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