stop blinking!

Discussion in '3CX Phone System - General' started by julien, Feb 6, 2014.

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  1. julien

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    We have a ring call, me and my colleague.
    When she answers the phone the program keeps blinking on screen until I open the program.

    Can't this be disabled?
     
  2. julien

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    Really nobody?
    Am I the only one who finds this terrible annoying?
     
  3. bmcdevitt

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    Your not alone

    http://www.3cx.com/forums/post159961.html#p159961
     
  4. norekhov

    3CX Support

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    Please, could you be more specific on this.
    I suppose it works like this:
    When the call is answered taskbar icon should blink with a very slow rate (slower than when showing notification on incoming call) until you press mouse somewhere in it's window.

    This will happen when you answer from a headset or from a phone in CTI mode.
    I know that's not very good. We should stop blinking somehow, but this is how Windows works.
    According to Windows the point of the flashing is to get the user's attention. The button stays coloured because the user still may not have looked down and discovered which window was trying to get her attention. Keeping the button coloured keeps that information available.

    Now i'm thinking of a user option to enable/disable blinking feature. Cause if you're on CTI or using a headset that can annoy.
     
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  5. norekhov

    3CX Support

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    To conclude about this issue:
    In SP4 i fixed flashing taskbar so it will stop flashing on CTI phone answer and on unanswered call. But anyway taskbar button will stay alerted ( orange or something else ) until you open the window. This is how Windows works.

    Also now you have an option to disable this feature at all.
    So you have three variants of alerting:
    1. Steal focus and ring
    2. Flash window and ring
    3. Do nothing, just ring
     
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  6. julien

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    Looking forward to this SP.
    Any idea of the release date?
    Thanks!
     
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