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stop flashing in task bar when call answered

Discussion in 'Windows' started by ZenMasta, Feb 19, 2014.

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  1. ZenMasta

    ZenMasta New Member

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    When in CTI mode, the 3cx phone task bar item will not stop flashing until you click inside the window, even if you answered the call on your handset.

    This makes sense while ringing, but when the call is answered it should stop flashing.
     
  2. norekhov

    3CX Support

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    Please, could you be more specific on this.
    I suppose it works like this:
    When the call is answered taskbar icon should blink with a very slow rate (slower than when showing notification on incoming call) until you press mouse somewhere in it's window.

    This will happen when you answer from a headset or from a phone in CTI mode.
    I know that's not very good. We should stop blinking somehow, but this is how Windows works.
    According to Windows the point of the flashing is to get the user's attention. The button stays coloured because the user still may not have looked down and discovered which window was trying to get her attention. Keeping the button coloured keeps that information available.

    Now i'm thinking of a user option to enable/disable blinking feature. Cause if you're on CTI or using a headset that can annoy.
     
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  3. norekhov

    3CX Support

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    To conclude about this issue:
    In SP4 i fixed flashing taskbar so it will stop flashing on CTI phone answer and on unanswered call. But anyway taskbar button will stay alerted until you open the window. This is how windows works.

    Also now you have an option to disable this feature at all.
     
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  4. ZenMasta

    ZenMasta New Member

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    Thanks, Sorry I did not see the other topics about this issue. Looking forward to SP4 whenever available.
     
  5. jed

    jed New Member

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    Hi ZenMasta
    SP4 is ready by now :D

    /Jesper
     
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